Genie+ Launched with mixed reviews. After spending a full week utilizing G+ and reading many trip reports, I’m trying to summarize my thoughts on it here and what Disney could do to mitigate these issues.
- 7am first selection is inconvenient.
- Top Tier rides book up through the whole day too quickly
- With G+, ILL, ILL$, drops, double taps, stacking reservations, it is too complicated
- Average users are only getting 2-3 (Free) LL per day anyways. Power users are maybe doubling this.
- 2/4 parks Do not have enough attractions to justify G+ purchase on those days
- You can only book your full trip ahead of time or purchase day by day.
Here is my proposal to fix the frustration and would make Disney more money and improve guest satisfaction:
Eliminate Genie+ pre-buy and convert all LL and ILL$ to Lightning Lanes only Every user with a valid park admission has what we now call Genie. There are no $15 fees to pay up front.
Charge $5 per (non-tiered) ILL used across the board. If the average users are getting 2-3 LL anyways and the cost per person per day target is $15. Then revert the charges to a flat $5 per lightning lane. If necessary keep the tiered ILL$ pricing for top tier rides. I know this sounds more expensive but hear me out.
LL Passes become a pooled resource in a group and transferable. IE if grandma doesn’t want to ride anything, she doesn’t need to use any passes. You can use them as you choose. If I buy 4 passes and 2 people chicken out, the other two users can use the unspent passes.
Guests can make first reservations upon entering park. Onsite guests still get advantage here (due to EE) but don’t necessarily have to wake at 7am.
Refill reservations every 2 hours. The amount of passes for every ride based on target throughput per ride. If the LL fills up (Peter Pan), the sign and the app at the ride should read wait until 11:00am for next passes.
Instant Access, If there are still openings (ie, Dumbo), LL sign says Open with the price and you tap at the turnstile, it automatically charges your band account $5, and you walk in with no wait.
Genie Grants 3 wishes, Last but not least, and how Disney missed this obvious thing: the Genie must grant 3 wishes: (one full window override, one free show pass, one discounted merch/food item)
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