I’ve used the room request a number of times and I think it usually goes out 5 days or so before the trip. This time, it went out at 30 days. Is this new and if so, how well does it work? It seems like there’s a better chance that they will ignore it since the reservation is so far out?
Will they refax it? Or is there anything I can do to gave it faxed closer to the arrival date?
Here is a post detailing the change. The further down you read, the more details you get.
Ours was sent in at 30 days and we got our top pick of room numbers. You can see track record across many requesters on this post:
Based on a conversation i had with a manager they enter the request into their reservation system, they remarked about my selections past few times I checked in.
So to add, they have centralised the room assignment function, so all resorts including DVC resorts are now done by one team.
As a result, they have to start the process much earlier now. So requests that are in by then will be entered and considered first.
Sending your request in 5 days before may mean the rooms have pretty much been allocated already, and they won’t rejig things just because a new request arrives.
Thanks for the info, everyone!