We’ve made some changes to how room requests are handled on the site.
Last week, Disney contacted us to ask that we switch over from sending faxes, to sending emails. They gave us a special, private email address to use.
Disney also said that they’ll accept room requests up to 30 days in advance.
We converted over to this new process on August 16, sending all requests for the next 30 days in one batch. Disney has confirmed receipt of all requests.
Going forward, all new room requests will be send via email, 30 days prior to check-in.
We’re in the process of updating the site’s checklists and content to reflect these changes. In the meantime, let me know if you have any questions.