You are too sweet! There’s no need to call though - there’s no way they can ship them in time now. I’m hoping they will be at our resort, and if not, I’ll just buy new ones and have my money refunded.
If anyone else needs it though, the line they gave me is for Walt Disney World Merchandise Services and it’s 1-877-560-6477. They are open Monday through Friday 9 am - 5 pm Eastern time.
Any theory about prioritizing resort arrival order is out the window. On the DIS boards someone arriving Sept 9 got theirs yesterday while many of us arriving in August are still waiting.
My wife would tell you that I am good and remembering completely pointless details…but can’t remember the three things she asked me to pick up at Kroger.
My mom is forever telling me “remind me I have blah blah or call xyz or pick up abc” and now I just text her whatever she says and tell her to check her messages.
I just called on mine, thanks for the number above. They confirmed it is still processing and that there are some delays from orders made on the 27th. However, she said that the order SHOULD make it to me prior to leaving for our trip. If not, they will refund the order and we get to keep them. BUT…Not planning another trip for a number of years, so really, it will be no magic bands for pre-arrival price. Hopefully they make it!
I didn’t ask because I was being hopeful, she made it sound like the refund would be triggered automatically if I didn’t get them before leaving. I figured I can deal with it there if I need to or when I get back. Give some cast member the opportunity to add some pixie dust to the vacation.