Annual Pass Park Pass Glitch Thread

When you write “grayed out” do you mean the Park availability tool or the reservation page? I ask because when parks are not available on the reservation page they are not grayed out, they are blurred,

I noticed on the Park availability tool that all dates are grayed out for anyone other than resort reservation holders. One needs to make certain to have clicked to the Resort Guests button to see availability.

But that certainly does not explain why you cannot make reservations with your resort reservation and AP. I’m very sorry :frowning:

ETA – I just saw your post on the other thread – we are saying the same thing

And I’m super sorry. Did you see @Nicky_S 's suggested possible solution of moving the other tickets for others in your MDE?

Yup, just saw. My “reward” was messing everything up.

@Disneymom33, that might be your issue as well. Do you have any unused tickets in your account? Like when they gave out parkhoppers for when Rise went down?

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So in case people didn’t notice this elsewhere, here’s what I posted about an additional glitch when you have multiple tickets.

So there’s also some weird glitch that Blog Mickey posted about. If you have different length tickets, or an AP with other tickets, the system is only recognising the shorter ticket.

A solution is to reassign the “extra” ticket to a dummy profile, and then book for you. Then reassign the ticket back.

They also talk about the AP issue of a three day limit. The system was “seeing” the AP first rather than the resort stay. The article doesn’t say it’s been fixed, but like I say there are a lot of happy AP holders who tried in the early hours and found it was fixed for them.

Read about it here

https://blogmickey.com/2020/06/disney-park-pass-system-glitch/

I don’t have any rewards. We have our 3 annual passes for my family and then a four day ticket for another family member. We had three MNSSHP tickets that are now gone.

I’m sure you’ve tried this but saying it anyway…

For those unable to select a park, have you tried refreshing that page? (The page where you choose a park) I kept seeing the parks as unavailable but when I refreshed that page a few times I was able to make a selection eventually.

Again I’m sure you tried it but saying it just in case it helps someone.

GAH! I hoped the lines would be a little clearer

yup, tried that a ton of times, never helped cause mine was a programming issue, not a loading issue.

Is that member with the 4 day ticket part of the group? Have you tried removing them from the group (sorry if you posted this already)?

I didn’t but how do I remove him if he doesn’t have another account? What happens to that ticket?

No no, only at the “create your party” page.

So you would just choose all those who have the APs and reservations that 100% match, no one else.

This page

Yeah I was only trying for the three of us who have APs

I saw something yesterday about a glitch due to MNSSHP tix- it said book all days except the day you were supposed to go to MNSSHP first. Book the MNSSHP day last, assuming you want to go to a park. If you have any days reserved right now, cancel them and start over and avoid the MNSSHP day.

@Disneymom33, did you see my post about MNSSHP tickets?

Although they may look like they’re gone, you need to cancel park reservations for that day, book all the other days and then go back.

For some reason (can you spell glitch) booking your original MNSSHP day blocks you from any more.

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How do you reassign a non transferable ticket??

This has to be the issue but what is odd is that I was able to get all of my days booked, just not DH so that it is strange that it is only affecting him if we both have the same “extra” ticket.

Someone just did this.

@Randall1028 I think it was. Can you help? How did you transfer the comped ticket?

mine were able to be reassigned, literally a drop down where it says “nontransferable” in that screen shot. This is different from mine. :frowning:

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Bummer. Thanks for replying though. :frowning:

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Yes, I did and tried that earlier and it didn’t work.
I just AGAIN deleted all the previous ones I was able to book and it allowed me to start over, doing the Halloween party day last!!!

I think I may cry, but I also am in shock that it finally worked. I hung up with IT after being on hold for 3 hours and 54 minutes.

I can’t thank you enough for posting that again because I thought, I’ve already tried everything else 3,000 times and nothing worked, but worth a shot one more time.
I can’t believe it worked the second time. Thank so you much!!!

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Darn. So close…
On hold with Disney going on over an hour now. I’m not too concerned because the trip is in December and I have to think that with all of the glitches, they will make it right. Just annoying to not be able to figure out

So glad you got it fixed!!

Did you try logging out and back in to modify the tickets? Is there anyone else in your friends/family list?

I had to add someone and then switched the 4 day trip to that person, before then it was listed as non transferable just like that is, but then I logged in on another computer and was able to switch it to the new person.