How does 2 x $20 = $80? Or are you doubling for the inconvenience?
5 Likes
I was wondering the same thing. 
I was assuming 2 rooms.
4 Likes
Because my math skills use Disney math?!? (In other words because I am stupid.)
4 Likes
Same
2 Likes
Your room back. And it would be outrageous if you’d get banned for demanding something you paid for through contract.
I do think moving forward if luggage is left in the room it will not be transfered to bell services like had been reported in a couple complaints. I think the biggest issue would be the time it took to get access back to the room where your things are!
I wonder if housekeeping has to report belongings in the room or if they just make a mental note and come back later.
1 Like
In other hotels, I’ve had it happen several times where my hotel key was turned off early. I’ve gone down to the front desk and they always acted like it wasn’t a big deal. But, when you go to your room and you need to say shower and pack and leave, going down to the front desk isn’t what you want to do.
12 Likes
Absolute you could demand access to your room.
However in the case I posted, Housekeeping had cleared everything out - cases and unpacked stuff.
They really need to sort this out. No one should be auto-checked out until 11am. By all means use a check-out box on the app, but unless that has been used they shouldn’t be assuming guests have vacated the room.
9 Likes
If someone scans into a park send a pop up asking if they want to be automatically checked out theie room. That prompts them.to do it, if they didn’t do it automatically but keeps Disney from making a mistake.
7 Likes
If this was a thing Disney cared about 
If I were running that show, I’d figure out how many rooms can actually be turned over between 8 and 11, and have the 2 employees show up at 8. I’d identify enough employees who were interested in working 5 hours a day - for $120/day, with benefits, and bonuses for rooms done completely and quickly, and have those folks show up at 11.
That’s what I’d do except that managers wouldn’t understand. 
5 Likes
I had a realization on this issue when I was checking out of hotel recently .
It wasn’t a business trip, but I was alone and not going to an amusement park, so my checkout process was the same as it was for business trips. On the last day I woke up, got ready, packed my bags and took them with me when I left the room. To me, I was checked out at the point. I do the extra step of talking to a housekeeper in the hall to tell them that my room# is empty. I’ve learned that if you tell the front desk, they think you want a printed receipt and don’t do anything else. In these situations I’ll be out of the room by 9am at the latest. Most people don’t talk to a housekeeper.
The realization was that the people running the hotel are likely from the hotel industry, not from within Disney. They probably started out at a Marriott in Phoenix, not on the Dumbo ride. Their hotel best-practices philosophy is to assume that when people leave the room they are checked out, and that it will probably be fairly early. They want the empty rooms cleaned the-earlier-the-better in order to make them available for checkins and to limit the housekeeping hours.
6 Likes
This is mostly accurate
In my experience the person on the floor actually doing the cleaning usually knows who merely left the room and who left with the room with luggage.
It also matters if your employer is grossly understaffed and you’re one of the few. You grab every opportunity to get done in a timely manner even if you’ve got to go check room status on other floors. 
5 Likes
Except that the GM of the Disney resorts are usually seasoned CMs.
I don’t know how much day to day control the GMs have over housekeeping.
But by the time they’re appointed a GM they really should know that Disney guests are a different clientele.
Plus the housekeepers really should have the common sense to realise that if there is still luggage n the room, and personal items all around - then the guest has not checked out. So regardless if they’ve been told the room is ready for cleaning they should report back that it is not.
This really isn’t rocket science.
10 Likes
Are you suggesting Mousekeeping is checking people out? Is that the standard practice in other hotels? We usually stay till check out when not in Disney.
The real question is what triggers the “check out”. I do think it’s tapping into a park, definitely. This is somewhat new though. Mousekeeping is still short handed I’m sure. So someone assumed that people entering the parks early on checkout day have also vacated the rooms. Putting this auto checkout in place helps with the short staffing as they can get to some rooms quicker.
I wonder if they have fixed this by now.
I think the GMs do know this, I wonder if they have orders from even higher up and, while it’s not something they agree with, they are following new orders.
1 Like
Last year at All Star Music I was never in the room when a safety check occurred but then I was in the parks most of the time. Two years ago, at OKW, the male safety checker walked in on me in the bathroom (the bathroom door was closed but not locked). Luckily I was at the sink and dressed. He did not knock first. He may have knocked on the outer/room door but I didn’t hear it. He definitely did not knock on the bathroom door.
6 Likes
This really bothers me. That’s horrible. It sounds so violating. I don’t know the solution to having surprise inspections for safety and not intruding in on a guest but I’m sure Disney could find a way!
3 Likes