Have you all heard about this? People are getting this email:
We are excited to share that Disney Vacation Club® is piloting an all-new Member Experience Specialist Team designed to enhance your Membership. You’re invited to participate in this new program before arriving and during your upcoming stay at Copper Creek Villas and Cabins at Disney’s Wilderness Lodge, where you will have the chance to experience an elevated approach to Member Services.
Along with existing pre-arrival and on-site support, the Member Experience Specialist team will help manage your vacation requests in a proactive, personalized way. To ensure that you arrive with ease and while on-property, this dedicated team can assist with dining reservations when available, search for recreation availabilities, organize your special events and so much more!
This test program opportunity begins on 10/12/2022 and lasts through your vacation. Please respond to this email or call your Member Experience Specialist at 1-844-382-6772 to share your vacation requests with our team.
We thank you for participating and helping us explore more ways to enhance your Membership.
From DVC Fan Facebook posts and Disboards chatter, theybare testing this out for free, for people with stays of 5 days or more in 3bdrms, Grand Villas, and Cabin/Bungalows (edited). It includes making dining reservations.
I’d read of one person getting the email, who was staying at Riviera. He/she got the email about 90 days ahead of time.
However I haven’t had an email about our Christmas stay which is 2 weeks at OKW and BLT.
I’m also sceptical. Are they really going to be able to book your dining and special “experiences” (tours, cabanas, Savi’s and droid building etc)? Are they going to be able to do it earlier than everyone else? Somehow I doubt it, which means you might be #5 on the list for Dan or Elsie to book for that morning.
Even if they do, be warned that you won’t be able to cancel or even modify them, you’ll need to contact them to do it for you. Unless they’ve updated that part of the system, which I doubt. I remember one time Member Services booked some dining for the second part of a split stay and we couldn’t change the time on them.