I just set up a room request fax and it says that they will start sending the request 30 days prior to arrival? Did this change? I must have missed it. I thought the fax went out like 3-5 days before arrival? Thank you!
It used to go 5 days before but just this week Len posted that Disney had asked for these to be sent by email 30 days in advance.
We’ve made some changes to how room requests are handled on the site.
Last week, Disney contacted us to ask that we switch over from sending faxes, to sending emails. They gave us a special, private email address to use.
Disney also said that they’ll accept room requests up to 30 days in advance.
We converted over to this new process on August 16, sending all requests for the next 30 days in one batch. Disney has confirmed receipt of all requests.
Going forward, all new room requests will be…
Oh ok, thank you very much for that info. I missed the update.