And they still do! Just in the opposite way as before. 
3 Likes
“And, for our next session…how to alienate your customers and STILL rake in the moolah!”
6 Likes
And just got my phone bill.
Cost of holding for Disney:
$225.00
But damn it I got my cabana
5 Likes
3 Likes
Is this because there’s no toll free number for Canadians? This makes me so mad.
5 Likes
Yes. And they dropped my call twice after hours on hold. In the end, it was over 7 hours on hold
2 Likes
Next time can you just buy a US burner phone? Geez Louise.
4 Likes
I think he would end up paying roaming charges! 
2 Likes
Even on a prepaid plan like straighttalk or something? I have no idea how international calls work on cellular networks.
WITAF??? 
Edited to add - To clarify - aghast at the phone bill and hold - not the cabana.
5 Likes
You can’t book cabanas online.
You have to call…… and wait.
2 Likes
I do too. I would rather that than have to wait on the phone. Especially when I am at work.
1 Like
THIS drives me crazy.
Cabanas, golf carts at FW… I don’t understand how they decide what can be booked online vs having to call.
4 Likes
Are you shitting me?!
6 Likes
Nope. I got chapeked hard
5 Likes
I bet you could’ve bought a palapa for your backyard for that price.
9 Likes
I bet he did!
Oh wait that’s not what you said. But yeah. He did
5 Likes
They have got to work out their issues. That is unacceptable. And even though most of us don’t have to pay those rates for a phone call, our time is absolutely worth that much.
8 Likes
Probably!
I’m so grateful we have a free number. I’ve never needed to speak to them before this trip, but I must have rung 5 or 6 times in the last few months. They don’t make us hold for too long either because they’re paying for it.
4 Likes