My brother, who is my guest using my points, got a call from DVC this morning to advertise buying into DVC.
Their trip is in a month and they’ve never gone to Disney before. They barely understand Disney let alone what DVC is, but DVC is calling to pitch him to setup a time to do a sales meeting. Talking about short-term incentives.
This is wholly unacceptable to me. I’m not letting them use my points just so they can be harassed and telemarketed. WTF ever happened to letting the product speak for itself?
After their trip, I would have had no problem with this, especially as they aren’t doing in-person sales meetings, but to do this now I find highly offensive.
Who would be the best person to contact to complain about this? Standard member services? I don’t want them contacted again like this. The only thing they should be reached out to for is to inform them of changes to their reservation.