I just checked (again) and I got mine! It wasn’t there yesterday. Now to do the math - and to make sure it was for both of us, not just me.
ETA: Nope, it was just for me. His is still showing as active. I emailed them just now.
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Just want to report that our family of four just received our refund this morning also. I requested the refund back when we got the emails from Disney. It was refunded back to our Disney chase cards. Hopefully everyone else will soon have theirs too!
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So I went onto the Chase Disney Visa Card account this morning, it was slow to load
It finally loads, and what to my wondering eyes should appear…
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THREE REFUNDS FOR THREE CANCELLED ANNUAL PASSES
It’s about Friggin’ time.
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Finally! Im not an AP but Ive been watching this thread just to celebrate your refund when it finally arrived!!!
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I don’t expect my check for a bit. I’ll celebrate once that comes in.
Thanks, I’ve been just trying to have a little fun with this entire process.
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I finally received my refund this week as well, and I was surprised to see it come from Epcot Guest Relations. The almost $800 refund on my initial ~$1,100 Platinum Pass, plus having used it for three trips before the shutdown (including discounts), in addition to the extension truly made me feel like Disney did right by me. I hope others feel the same way. <3
FYI, I bought this AP (my first) in mid-November 2019, in case this helps anyone else to calculate/compare their refunds.
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FWIW, my wife just sent me an email that she finally got a credit card refund from Shop Disney.com for
some items she returned in June.
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[quote=“jcgulotta, post:87, topic:73733, full:true”]
… truly made me feel like Disney did right by me. I hope others feel the same way. [/quote]
I agree 1000%. I’m sure everyone’s situation is different, but in my case I got back all but $100 of what the AP originally cost. And for that $100 I got 3 park days, a huge AP’s resort discount last February, some MM photos and a bunch of restaurant discounts. These are not “value received” benefits I expected Disney to ignore when they calculated my refund. I too feel they were more than fair. A tad slow perhaps, but still, more than fair. 
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I just got my checks! Oddly they were for different amounts, but I’m just happy to get the money back at this point.
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Great to hear that the folks who were told they were getting checks are finally getting them,
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Just curious , did you get your AP refund yet?
I did! It posted on 9/29:
09/29 EPCOT GUEST RELATIO LAKE BUENA VIFL -402.66
I did have to get a new credit card in between when I bought my AP and when I cancelled, so maybe that took a little bit longer. It was the same account but new card.
Since we are now looking at a trip in November I called to ask about reinstatement of my AP. I called on 10/09 and they said they were submitting the form and I would receive a call within 48 hours. On 10/14 I called again after not receiving a call, and they submitted a form again. Today I called a third time since it has been two weeks and no callback. The CM was able to find my name on “the list” and said it was nearing the top so I should get a call in the next day or two. Sounds like they have quite a backlog of people calling for this. Just FYI in case anyone else is also waiting.
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Finally received the call yesterday and was able to get a new AP. The deal was it was full price and is not activated until I go to the parks again. But I was able to book AP rate at a resort online with the new AP in my account which is lots better than any rates available to me otherwise outside of Priceline etc.
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