Why can't I download?

Help! Trying to download zip files from a shared memory maker account…but the files won’t open. I have Windows 10. Any ideas? And of course I waited until the last minute!!:scream:

Oh no! Are you getting any particular error message?


I googled windows 10 unable to open zip and this youtube video came up

I hope it helps. Good luck!

1 Like

OH my goodness!! You guys are awesome! Thank you so much for responding!! Okay, we’ll give this a whirl!!