Upgrade Undercover Tourist tickets to Universal AP?

Thinking about buying a ticket from UnderCover Tourist and upgrading to an AP while at the park, but I’ve seen a few reports recently of folks who called and were told it wasn’t possible to upgrade a 3rd party ticket to an Annual Pass. Neither of these folks posted about if they actually tried it or not, so not sure if this is a new policy (since in the past people definitely did upgrade UCT tix to APs) or just TMs on the phone who are mistaken. Anyone know? Or have a recent experience upgrading?

Unsure…but it’s possible it can’t be done ahead time (over the phone), but has to be done at the guest services.

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