Undercover Tourist cancellations experiences

[ryan1]

I haven’t cancelled yet, but I did call UT in order to determine how we would handle our Universal tickets.

Here is the post about it:

Don't forget about Universal! (A customer service story)

It is kind of funny how like 99% of the conversations here revolving around trips and cancellations due to COVID all involve Disney. It is like Universal is the long-forgotten step-child or something! Anyhow, last year, in anticipation of our May 2020 trip to Disney/Universal, I bought 3-day Park to Park tickets from Undercover Tourist. Those tickets expire June of this year, which would be a problem since we are no longer GOING in May. So, we have a few choices. We are hoping to go in Augu…

Note, the 5% fee is totally expected and laid out in their terms, so I have no issue with it. They have to pay, so if they refund you 100%, they have actually LOST money in the experience.