Two room reservations for same dates


#1

Can I hold two reservations for the same dates at different resorts? Due to some developments, we may have fewer people in our group, allowing us to only need 1 room. I currently have 2 rooms at same resort booked. If we have a smaller party, we will stay at a different resort. Is it possible to make two room-only reservations for the same dates and then cancel one resort as soon as we know our definite plans? I tried online and got the message that they couldn’t accept my reservation but to try again later. Is this a Disney website issue or a policy issue?


#2

Yes, you can. I currently have 3 that overlap in late March/early April. One is for 3/27-3/30 at one resort, second is 3/30-4/4 at another (we are doing a split stay), and third is from 3/24-4/4 so that I could make all my ADRs on the same day, a few days early. I am guessing the website issue today is because they always have issues on Tuesdays it seems. Just try again.


#3

:laughing: :laughing: :laughing:
Clearly!


#4

Just to follow up. I apparently tried 6 times to book my 2nd reservation yesterday when I got the error message. b/c I just received 6 email confirmations that my Disney resort reservation was confirmed, complete with 6 confirmation numbers. :woman_facepalming: Note to self: never try to make reservations on Tuesdays.


#5

:rofl::rofl:

Sorry! How many are showing in MDE? Hopefully just the last one …


#6

oh, all 6!!! Which one should I keep? :rofl::rofl::rofl::rofl::rofl:


#7

DH is wondering why I am laughing so hard right now!

Don’t suppose any of them have some pixie dust discount applied? They’re all exactly the same?

On a more serious note, have your card been charged for each one? I would check that out and then cancel 5 of them. But make sure you do them one at a time lol!

You really have made my day, absolutely priceless. :rofl: Please don’t be offended though, I mean it in a friendly way!


#8

Oh wow! Did they charge you 6 times as well?


#9

Yep, I was charged all 6 times. The best part is on MDE, it says “please call to modify this reservation” so I can’t even cancel without calling!

Glad I could be some comedy for your Wednesday @Nickysyme. Now, off to search my calendar for a free day to call to sit on hold to cancel. :thinking:


#10

Clever. So once you make your ADRs, do you cancel the one from 3/24 to 4/4? It’s clearly the Hokie in you that made you so smart :wink:


#11

:rofl: Yes, I just cancelled it.


#12

How soon before your stay do you need to cancel it to avoid being charged?


#13

Room only reservations can be cancelled up to 5 days before arrival, so anytime before that.


#14

Oooh, that’s not so funny - charged 6 times? Yikes!

Hope you manage to get it sorted out fairly quickly.


#15

Just to provide an update for more amusement…….
I called today to cancel 5 of the 6 reservations that were made when the website wasn’t working but apparently they were autocanceled. I can still see them listed as active in my MDE (on both computer and app) but the CM assures me that they are not active and they were autocanceled. I have not been refunded on my credit card however. She says it can take 5 business days so wait until the end of the week. Hmmmmmmm……
In other news, the room at that rate is no longer available for my entire stay. I will play around on the website to see whether I can piece a back-to-back stay together with the pin code rate. Again, I should not try to make reservations on Tuesdays–only 1 week later and I’ve already gone against my rule (don’t try to make reservations on Tuesdays). :laughing: :laughing: :laughing:


#16

Thanks!

I actually felt distinctly un-amused when you said you were charged for all 5. And even less so now - if those were automatically cancelled, then the charges should have been refunded by now surely?

I think it was just that “Oh, all 6” response that had me spluttering tea over my iPad.


#17

This stuff always happens to me. It is annoying to not be able to check the box on my to-do list that says “take care of all the Disney reservations” but hopefully it will all work out eventually. I was not offended that my plight was amusing btw.