DH and I used Firefly Rental on our last trip to L.A. It was our first time using this company, and was initially unsure. At the airport we watched a number of rental car transport/bus services pass, and none were labeled 'Firefly". We called the phone number on our printed documentation for the rental and found that we were to take the bus for Dollar (or Budget...I can't remember now) Rental. We did, and offloaded at their facility. Once there, there were signs for Firefly directing us through the lobby and directly into the garage. In the garage was a small desk for Firefly. We were in and on the road in 15 minutes! They had a small fleet of vehicles, probably only 6-8 total, all very nice. We were afforded a great vehicle and great service at an awesome price. We would definitely use Firefly again!