I just got the this email from Southwest. My flight was booked with travel funds from a cancelled trip in April (so it is non-refundable). But this this form it is allowing me a refund. I still have more funds left (my original flight was double what it is now) so I’m thinking I could take this refund then re-book my flight with the travel funds I still have left over.
I have always appreciated how stand-up they are always, but especially though this nightmare
Got this email too. So did DW. She now knows about the Disney trip I’ve been planning behind her back. DOH!
oh no!
oops.
I got one of these emails too. I wonder if they will refund me for the travel credits that I received after rebooking my original flight from April and again in July and October…
Probably not. I have a cookie crumb trail of small credits that I’ll probably never use or forget about.
Can you convert all the credits to miles? They won’t expire then.
Ah maybe. But the amounts are small enough that I probably won’t bother. Also, I’ve been accumulating miles for a decade and I think I’ve only redeemed once. I just don’t travel enough to earn trips.
I think it goes back to original payment (of that particular flight). When I canceled a rebooked flight paid with travel funds, I received travel funds back. I could not convert this to points either after canceling the rebooking.