Hi
We are heading for our first universal trip in 2 weeks time and I still had a couple questions.
- Where do we pick up our park tickets? Is it at a desk in the hotel?
- Is the park ticket like a credit card? Should I buy a landyard to have it on?
- We have express pass so do I scan the card at the ride like fast pass at Disney?
- Also have the photo package. We are going to IOA the first day. Where would be the easiest and quickest place for me to go and activate the package?
- Staying at cabana bay and wondering what would be best route of travel to take to the parks?
Thanks
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I purchased a package for my first visit. I did not get a packet at entry. Instead, I got my room cards at check in and the next morning I picked up my tickets from a kiosk with help from a staff member.
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Even with a package purchased through USF, this can vary. Even as much as I really love Universal their service isn’t always consistent or up to the level of WDW. (Hopefully, one day!)
If you stayed on-site you should have gotten a “Welcome!” packet with some goodies and your tickets. If you didn’t this is due to a lack of service at your hotel. They are supposed to have it all prepped for you. If you stayed off-site or at a “Partner / Good Neighbor” hotel you always have to take your travel documents / info to the kiosks outside the main gate.
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Is the Welcome packet the case even if your tickets aren’t part of a package? I booked our room through the annual passholder link and my pass and the other three’s tickets through Universal’s website but I don’t think there’s a specific date on the tickets.
You get it when you book a vacation package, for an On-site / Partner hotel, directly with Universal.
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