Hi, according to my dashboard on TP-my room request was sent in on 4-29. When I go to check-in, it says that there is no room request listed. I have never used TP to send in a room request, am I missing something?
Welcome to the community! Yes, that is a little confusing, isn’t it?
That’s appearing how it should, though.
There are different paths to getting requests put on your reservation, and the online check-in is just one path to that.
Via TP is a separate path to the same place, but as end users, we don’t see that end place.
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It won’t show up on MDE as a request. As long as your dashboard says it’s been sent, you’re all set.
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Oh, and don’t add anything in MDE or it could override what you submitted via TP.
The TP path isn’t a guaranteed way to get your request, but it has a good track record.
We got the EXACT room we requested as our top pick in January 2020, so it definitely can help.
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So, should I still do early check in through MDE?
It’s fine to do online check in, just don’t make any room requests there.
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