Trip is in 74 days so I have time to edit if needed. I selected one room on the ground floor at POP that was a preferred room. I made sure that it had a connecting room. I edited the fax to mention both room numbers and specified that I needed connecting 1st floor preferred rooms.
As we have never used this service before, I am just a little nervous. Travelling with 3 kids (one is 4), my wife and 2 grandparents, including my mom who doesn’t get around that well. Ground floor and connecting rooms are almost essential. Have I done this right? What is the likelihood of success in getting ground floor connecting rooms?
Thanks in advance!