Im looking for someone who had a similar problem. I selected normal colors for the magicbands since there was no upgraded one that I found interesting for my daughters. Even if they were selected and order was complete I was able to go back and check the upgraded ones everyday.
Last week there was one that I knew my daughter would love so I selected one and replace the order.
I went back to check and now I cant change the order even for the complimentary one. I cant upgraded the other one. I sent an email to disney and they answered that when the order is complete it cant be change. Im pretty sure thats not the case since I changed it multiple times when they were all complimentary. I find it weird that they wont let me upgrade the other one. They are kind of loosing money no?
I think its a problem with the system that does not get the difference when just one have been upgraded.
Do you guys think I should call? Will I get a different service?