Our trip to WDW for June 2020 was cancelled due to Covid. We had plans to attend the Villains after hours at MK that I paid with Disney reward gift card (close to $500).
I received email from Disney In Jun that reservations would be cancelled and I would receive email with new e-gift card with my funds. I never received that e-gift card email.
I have now called twice and got as far as an email from wdw ticket services on 7/31/20 stating that I should anticipate an email with my e-gift card within 48 hours. It’s now 2 weeks later and nothing. I am beyond frustrated! Any suggestions?