An hour ago I wrote an e-mail to a named customer services rep in the VIP department at UOR.
I’ve just received a response. Personalised and detailed.
And it’s July 4th.
Impressive.
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They have such great customer service. I know people think there is a “Disney difference” but every time I have contacted them they have impressed me.
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Frankly, I think it’s better than Disney’s. You can contact UOR via Facebook Messenger and they reply very quickly.
All my attempts to contact WDW about MB-gate have been ignored. No replies at all.
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