Laptop a no go on chat, but can access chat on tablet. Anyone else having that problem?

Continuing the discussion from Lines down:

This is likely an after-effect of our Saturday problems. Clear the cache and cookies on your web browser (do a web search if you don’t know how–it varies from browser to browser).

For the app, try uninstalling, restarting the phone/tablet, and then reinstalling.

There are a number of posts on chat about a possible Firefox issue? Do you have any ideas on how to fix that isolated issue? Thanks!

No, thanks for mentioning issues with Firefox. I looked through a few pages of chat but could not find anything

if someone is having issues with Firefox and the “clear your browser cache and cookies” advice does not help, please encourage that person to send details about the problem to If anyone on Lines Chat has shared a solution that has worked, I’d also be interested in that.