I am having a problem personalising my touring plan for IOA. 'Exception thrown'

I am having a problem trying to personalise my touring plans for UOR. The message coming back when it goes to make a plan is ‘exception thrown while parsing SQS message’. What does this mean and how can I resolve it?

Weird. That’s a new one. Send an email to webmaster@touringplans.com and include the URL for your plan. They’ll take a look for you

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