Help! Billing Error at Tiffins- Incorrect Tables in Wonderland discount

Any advice regarding whom I should call regarding a problem with our tab from Tiffins? I had used my TIW card, and noted that they did give me a discount- “Tables In Wonderland 20% discount.”

However, now that I’m at home and going over the bills, I see discount they actually gave me was around 10%- actually less than that. It’s a really weird percentage, like 8.5%. Who would I call to fix this? Since it was at Tiffins and there were 5 of us, it’s not a trivial amount. Thanks!

I have this in my notes:

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Thank you! I’ll fax them a copy of the charge slip. That should do it.

The general email might work too:

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Thanks. If I don’t hear back from them by Monday, I’ll give that one a try.

Initially, I didn’t think TIW would be worth it for us, but I decided to buy it given that there are 5 of us, and 4 out of the 5 can imbibe. I still haven’t tallied up the final figures, but I think it was probably worth it.

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@PrincipalTinker they got back to me bright and early this morning and will credit the missing discount to my credit card. Thanks so much! I used the first email address that you posted.