Has anyone verified FL Residency Online?

My father is trying to purchase Florida Resident Tickets. Now that WDW uses Id.Me to verify Florida Residency, he can skip Will Call and go straight to the gates. For the Id.Me portal, all you have to do is enter your FL driver’s license number. However, his is not being verified. He only got the license two days ago - he moved from out of state. Does anyone know what the issue could be? No one - I mean no one - can answer this on Disney’s side. I’m trying to get info from Id.Me but their initial response was that they don’t have a relationship with Disney to verify residency - but it’s clearly online. I’m wondering if there is an issue with him very recently moving to Florida and very recently getting his license. Thanks!