Just got back from a great 4 day trip, but wanted to share a couple frustrations and tips with MDE, G+, LL. It quickly became a group joke that Guest Relations was our least favorite ride.
Tip: check that using your magic bands for payment is working immediately after activating them.
We used Mobile check in at our resort hotel, and then went to the front desk to authorize payments with our MagicBands. The CM said we were all set and helped us set a pin, but when we got to the park the next day, it wasn’t working. Had to go to EC Guest Relations to fix it, and we asked CM to check it this time before we left. (Also, the CM at the Guest Relations kiosks were not able to help with this, so we had to go to the main one in EC and stand in a longer line.)
Tip: Have ALL parties connect with each other in MDE.
At 7am, Iogged into MDE to reserve our G+, LL but at the time selection screen for the rides, the app just kept spinning. Shut down app, restarted Wi-Fi, etc, but it kept spinning for me. So, DH logged in and he was not having the same issue and could reserve the ILL, but we realized he wasn’t connected with one of the teenage members of our group! And therefore he couldn’t reserve all the passes that we needed. So, that didn’t work either. Eventually my app started working again.
Tip: Keep an eye on your My Disney Genie Day. Our seven $15 RoR ILL passes just disappeared from the app.! We had 3 pm reservations and we noticed that they disappeared at around 11 am. Even the CM at Guest Relations was stumped. In the CM’s system, the ILL looked as if they were redeemed already. CM gave us ride anytime passes, which was great, but still had to walk to Guest Relations and stand in line (there is no guest relations in GE).
No tip on this one: We were able to get into AK as planned, but once inside, our tickets were showing as expired and we were not able to use G+ / ILL. The Guest Relations CM said “IT has been here all morning” because it was happening across the park. This was on our last day, and they only had 2 people working at the front Guest Relations office. I was so “over it” by this time!
Overall, we had a great time and packed in a lot thanks to Touring Plans! I got to ride my fave ToT and we all looooved GoG.