So we did have a great time at the SWAN. The location was fantastic. The rooms were fine. Housekeeping was a bit of an issue - but I hey - it wasn’t horrible. Our view was fun and it was convenient to everything. I do have to say the pools themselves were a bit sad. We had just come from the Portafino at Universal which was spectacular.
We didnt’ dine at the hotel other than pizza and pool side. It was fine and convenient - however its proximity to Boardwalk and YC was wonderful.
It is a fine hotel - nothing spectacular, nothing bad. Our rooms were $400 / night if I paid cash - I would be upset with the quality - but as it was all points and I ultimately paid nothing - it was a value from that perspective.
For housekeeping - I was firm - they said “we are understaffed” - I replied “that is your concern not mine - how are you going to fix this for me”. I don’t demand or expect anything more than what I have paid for - I expect a clean room and towels - especially for a $400 / night room.