I had an EMM at Fantasyland reserved for Sept 22 for 8 people, and I had paid for it on a gift card. I believe the reservation has now been cancelled. I do have the reservation confirmation number, but I can’t find the reservation on MDE or an email about a cancellation.
I haven’t received the refund yet, and I haven’t heard from Disney on it. The amount I paid was about $750. Until yesterday I was holding a $530 balance on my gift card. So it’s possible that they tried to refund it to the gift card but they were unsuccessful because of the $1000 limit on cards. Yesterday I transferred the card balance to a different card.
My question is: Does anyone know of a contact email for someone at Disney who can help me with this? I would really rather not call right now. It’s not an urgent thing…but I just don’t want to let it go too long.