We always book direct so nothing like that was going on when we had to cancel the Desert Inn. I’m wondering if they saw that we had multiple reservations and so didn’t want us hoarding reservations we weren’t going to use. But we really did have a bunch of trips planned that summer and took the other two just fine. We just couldn’t make the 1st one pan out. But we for sure called the next day and cancelled the other two (no issue on those).
The parking issue was at Grand Legacy. The first few times we stayed with them the parking policy was different than the previous stay. The time that I was super frustrated was because they didn’t have a hard & fast time you had to leave by & the last night they said I just needed to call the next morning sometime around 7am (but it took us asking several times for them to finally say you just need to check day of). So I called just before 7 so we could figure out if we had to move the car before RD or not and they said, oh you have to talk to the valet guys after 7. They’re not done figuring out what space we have." So we walked out and talked to them & they said we had to leave then. Not even until checkout. It was just really frustrating. BUT to Grand Legacy’s credit, a few months later we got an email from them saying “We’ve updated our parking policy to better accommodate you!” or something like that & we’ve never had an issue since. It was just really super weird how it was that one stay.