The interesting thing about this to me is that it is a patent application. DH is in the IT field and deals with patent attorneys.
The intended purpose of a patent is to prevent someone else from replicating a novel idea. Companies can file patents on things they don’t necessarily plan to do for certain, just to protect an idea in the hopper. To file a patent, the idea doesn’t need to be operational or imminent.
Sometimes companies also file patents preemptively that may not even be defensible just to prevent anyone else from filing a patent to try to prevent them from implementing an obvious idea.
So this could just be Disney making sure no one in the future tries to challenge them on their ability to have virtual queues and not really be a defensible patent.
Someone would need to read through the patent and find if there is a novel technology or specific algorithm they are trying to protect. A general process or concept usually isn’t defensible.
It would be interesting to have the inside scoop on the motivation for the application.