Looking for opinions…we have a cruise booked for May and our concierge cabin request date is going to be Christmas Eve. (Oh so convenient, especially as we’ll be traveling.)
We originally booked via a travel agent, but the agent has been a little flakey on a couple things, not always responding when she says she will, etc. And so I’m nervous to try to put my requests in via her. She emailed today asking for our requests, and I informed her that I had already scheduled a gmail send with our requests, and she wrote back saying the she prefers to do it for us, because she knows the formats they like.
Any strong opinions on this? She’s told us previously that she “doesn’t trust scheduled gmails” and that she likes to “push send herself at the exact second requests open”. But I think I trust gmail over a mom who has already proven herself a bit forgetful and is likely distracted by her own family on Christmas Eve.
Thoughts? Any value in letting the agent send in the requests instead? We are hoping to get a CC cabana, so being early in the queue is definitely critical.
I used our travel agent who sent it right at midnight. DCL confirmed they received it at 5 seconds past midnight - and it still wasn’t early enough to get a cabana at either Castaway or Lighthouse Point. I would probably do it myself if I didn’t have full confidence that the travel agent would get it done…but I’m also warning to not get your hopes up. The only reason I booked concierge was for a cabana (my boys HATE the beach and this was the only way I could get them to enjoy 2 beach days). I ended up canceling the cruise when I failed to get one either day.
Fwiw im a travel agent and didnt get one on our treasure cruise and sent mine right at midnight. It is such a crapshoot on the big ships and at peak times. Did u get your deposit back?
Did they at least let you move it to a new cruise?! Ugh. I hate the concierge deposit policy. I see the reasoning but ugh.
They did not. Knowing what I know now, I wouldn’t splurge for it again. I ended up moving it to a Disney trip, staying at Beach Club (granted, on a cast member discount, but still) and I’m saving around $3000 even giving up the deposit.
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Just sharing results - we sent right at midnight, and still did NOT, unfortunately, get a cabana. 
But, we were thinking about trying to do the 5k on the island anyways, so maybe now that’ll incentivize us to actually do it (since we don’t have the fallback excuse that we’re “wasting” time we spent on the cabana). 
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I was really hoping you had better luck than we did, but glad you have a backup plan!
Bummer. We havent gotten off a waitlist and i dont expect to, sadly.