Hi all! I am planning a trip to Universal with my family in August. We booked Cabana Bay specifically for the pools and I am hoping to dedicate a few days to pool time. I’ve seen a number of posts on TripAdvisor saying the pools aren’t open during the week. Is this true? If it is, does anyone know if that changes seasonally? I know the kids will love the slide and the lazy river and want to be sure we are actually going to have access to the amenities we booked for.
When I was there last month, the pool with the lazy river was open every day, but the other one was closed the whole time. Something to do with COVID / staffing / hotel occupancy.