There was a booking glitch earlier this week (possibly Wed eve to Thursday morning) which opened up phantom availability for October through to January.
DVC are aware and reportedly doing an audit of rooms booked during the glitch. And will be contacting owners if affected. There is no timeframe yet.
They have now pulled all availability from the site, to accommodate as many affected reservations.
So, if you managed to grab a room that you had perhaps waitlisted, or a last minute reservation etc just be prepared that you might not have the room you thought. Even if you have a confirmation email.
Fingers crossed most people can get an alternative room, but it might be at SSR, OKW or a hotel room.
The latter is always contentious because Disney values rooms differently - so if you had a 1-bed villa booked you will only be offered a single resort room. Ditto sometimes even if you had a 2-bed but occupancy of 5 or less.
It’s always interesting to me the way people clamor to book in a situation like this (it has happened before). Any intelligent person knows that there is a finite number of rooms available. Booking during a glitch when there is an amount of inventory that just doesn’t make sense and expecting the reservation to hold is a bit silly IMO. Waitlists that went through should be prioritized for accommodating but I think the rest should simply be credited their points back. The posts were encouraging members to hurry up and book before the glitch is resolved. Like come on people.
I saw the availability /glitch but I was also wondering if for some dates not all rooms were initially released? I have been trying to make sense of what happened at BWV when suddenly on December 1st 2027 every studio was gone (and did not appear to be walking since they didn’t pop up days later). We have all seen December dates go fast but starting on a Wednesday?
I suspect they actually did but, because a CM has to manually action them, they weren’t completed.
As to your other point, long time members will remember previous tomes when this happened. But newer members won’t.
And if you’re stalking for a missing night and it shows up, do you really check whether there’s availability across the board before grabbing it?
I venture to suggest most people don’t!
So the only way someone might notice is if they did a general search for availability and noticed there were studios at every resort for several weeks / months.
If I’m looking to add a couple of days, I’d just modify my reservation and see if it said the dates were available.
I feel like knowingly booking something that can’t occur hoping for pixie dust is another level of audacious. AND - making a lot more work for yourself and the company. Ain’t nobody got time for that.
The first post I saw about the availability was an owner that received an alert from dvcapp.com. I also saw lots of owners that knew it was a glitch, but dropped reservations. Maybe some people booked those drops but won’t they cancel those too?
Yeah I absolutely agree with all of that. Mostly, anyway.
I’m talking about the folks who posted and responded to the posts by going to scoop up an AK value room on Christmas or something like that, knowing with a fair degree of confidence that it wasn’t real. And the planning to demand the room or compensation.
I have two waitlists in for the last weekend of January - but they are replacing booked rooms so I was glad to see they didn’t fill. I was looking as well so glad I missed the glitch.
Yeah, I was thinking about that, but in Mondau the rooms were all full, instead of me only partially being able to get the ones I needed, so there wasn’t much room for movement either way.
