This past Sunday, I was having a conversation with my DS26, and the various ways different parks use their versions of a fastpass, including Disney. Anyhow, he had what I thought was a rather brilliant idea…and one that would, to us at least, not only be an enhancement over what Disney currently offers as LLMP, but also perhaps drives up more revenue for Disney, which Disney wants.
So, one of the on-going struggles of LLMP (and LLSP for that matter) is the constant need to be on the phone checking/booking and/or the need to pre-plan rides. Rather than being in the moment, it becomes a chore that SOME PEOPLE do well with, but others find burdensome. I, myself, despise the LL system (as you probably all know), but I’m not quite as opposed to the LLPP because it would limit LL access, as well as allow more “freedom” day of in the parks.
My son’s suggestion, however, seems downright brilliant to me. That is, to have dynamic/surge pricing for LL access that is IN THE MOMENT based on current wait times.
It would work like this. You approach a ride, and you are presented with three numbers. The Standby wait time, the LL wait time, and the current price for that ride’s LL. In that moment, you can decide if you are willing to wait in the standby line, or pay for the LL. If you choose the latter, you tap in, and the charge is made automatically. You then enter the LL. But that price at 9 am might only be $2, because there is almost no-one in standby. Or the price might be $10 for that ride because the standby wait is 100 minutes.
One further refinement is that the LL could be made unavailable if it reaches a certain capacity level. But this might be temporary. This would limit access to LL to prevent it becoming so long that now the LL is essentially oversold.
The actual nature as to the pricing structure and exact combination of standby versus LL wait times would need to be refined, of course. But I couldn’t help but think about how wonderful this would be in the parks in practice. I can make in-the-moment decisions about what I’m willing to pay for and not. Disney could, in theory, end up with HIGHER revenues doing this because more people might be willing to make in-the-moment decisions they wouldn’t otherwise do because they didn’t pre-purchase LLMP.
Disney COULD still do this in combination with a LLPP, but this system would replace existing LLSP and LLMP. And the technology is essentially already in place for Disney to do this, other than having a sign specifically around posting the LL price.
I know not EVERYONE would be happy with this. But, wondering about what others think of this. Honestly, we couldn’t come up with too many negatives.