I would love to know what that trigger could be. I think I mentioned earlier that BWV has auto checked me out repeatedly when 2/3 of my party has stayed in the room the whole morning.
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Well that contradicts the geo location theory. Could it be housekeeping? I’ll be at Dolphin next or I would ask the front desk straight out. I would escalate it to the hotel manager if I didn’t get a satisfactory answer. It could create an issue (and seems to have already done so in at least one instance) with housekeeping.
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I almost never check out intentionally anymore. I just clear my stuff out of the room and leave when I’m ready (this applies to all hotels, not just Disney). I assume when housekeeping arrives and sees that the room is vacant, they check you out and start cleaning the room. Again, I assume that is standard at many hotels. But I don’t have inside knowledge like @DWJoe so maybe that’s incorrect.
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To add: if I’m right, I would recommend leaving your bags (or at least one of them) prominently in your room until you are sure you won’t be coming back.
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I’m so afraid I’ll be charged for late checkout, lol.
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I’ve never been charged for late checkout unless I ask for it. But I’m usually out on time or just 5 min late max.
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- FD seemed embarrassed by my request to keep the room til 11 and not be checked out. Something was off. They initially said “but checkout is at 11”. I replied, “I’ve been auto checked out before prior to 11 and I don’t want it to happen again. Can you pls ask HK not to go in room before 11.” FD made some notes in a tablet.
- I kept location services on, I needed it to navigate the parks this morn. Moreover, I was trying to test if the FD workaround would work.
- Just now, I asked BCV concierge if they had any insight on why I was auto checked out despite asking not to. They said, did you enter a park? The system was auto checking you out if you did, but that was supposed to have been stopped a few weeks ago. I’ll let leadership know. Concierge seemed embarassed too.
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Interesting…
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I will watch it in a couple of weeks. I am not going to a park but most likely will attempt to check myself out from the room before 11.
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Me neither
I haven’t since well before covid. Finally in December I got my sister to just pack, load and leave.
She always said, how will they know I’m gone.
Tho I always said trust me, they know, she didn’t.
So far, this has not happened.
Years and years ago I worked in housekeeping and all the staff knew from the sounds of the doors closing which rooms were still occupied. Also, there’s a difference in leaving for the day and moving belongings out.
Some place like Motel 6 with lots of transient travelers might be different but longer stay guests have patterns. And there is plenty of reason to develop a situational sense of what’s going on in the floor.
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I always check out in the app when we actually leave, because I figure it allows HK to get an early jump at cleaning the room… potentially making it available sooner for the next guest staying in that room later in the day. (My politeness is for the benefit of other guests, not Disney, in other words.)
I find this auto checkout thing quite disturbing.
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I’ve seen the auto-checkout after entering the park for early entry … but it’s never been a concern because we were out of the room already. So it’s never bothered me.
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I had been going to post a news report that I saw a few days ago. I must have not done so!
A UK family had left all their packed bags, and a few loose items in their room at POP on their last day - and headed to a park for early entry.
Came back at 10:30 and went into their room and everything had been cleared out.
Eventually their things were tracked down by the Front Desk …… in the Lost and Found centre.
Luckily their flight was in the evening.
I think that the change you were told about @DWJoe could have been as a result of that incident.
Imagine if the family had missed their flight.
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OMG. 
Disney should be glad they didn’t.
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I’m amazed at the complete lack of thought from Mousekeeping here. Someone might forget a few loose items in their hotel room or even one bag. But no one is going to leave a full set of packed luggage in a room they have checked out of! That should set off alarm bells for any reasonable person that a mistake has been made.
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Totally!
What in the world were they thinking?
I have to believe this practice has everything to do with Disney trying to save money on housekeeping. They want the rooms turned over as soon as possible, so that rooms are actually ready based on the times they tell guests, but they don’t want to hire enough staff to pull it off in the 11 am to 3 pm window. If you don’t hire enough staff, you need to give staff more time. So you either hope guests check out early, or you risk not having rooms available.
Disney is constantly working to nickel and dime guests and charging increasing rates…but giving less for it. This, to me, appears to be a case of that.
What other reason would they do this? I can’t think of one.
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INSANE. I am not a complainer by nature - life is too short. I would be raising holy heck with this stunt.
@DWJoe I am glad you performed the experiment and sought clarity when they did it anyway. What a joke.
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I can’t believe Disney would do that!
I hope it was against protocols and not what Disney intended. But Ryan is right that their pressure on Housekeeping may be having unintended consequences.
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I’m sure it is. But people are people. Bad judgement call from Mousekeeping.
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I wonder if they have issues with people going to the parks and thinking they can just keep their room until later in the day? I have no idea why they would take someone’s luggage out of their room before checkout time.
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