I’ve been home from the world for almost a week now and have been debating about what to do. On our last MK day I encountered an EXTREMELY rude cast member and am wondering if I should file a complaint. This was the 1st time I had a breakfast ADR at park opening and had been told by a co-worker and fellow Disney fanatic that I would be able to get in 30 mins before my ADR. This was not the case as the morning was an unorganized zoo!
Here’s what happened: had a BOG ADR for 8am and arrived at park before 7:30ish. When ADR was made, park was scheduled to open at 9am BUT then an EMH was added so tons of people were waiting for RD. At 7:40, I had asked another guest what was going on and how to get in for my ADR. She needed to get into the park for a 7:45 tour and was told she couldn’t enter yet. I saw a cast member helping someone with wheelchairs and saw another behind the rope who was free and went to ask that one for help. Phyllis (the one helping with wheelchairs) abruptly stopped me and asked me what I was doing. I asked her when I could get into the park for my ADR and she told me I had to wait with all of the others and wouldn’t give me a time. I said “Smile, you’re at Disney!” She replied back in a nasty tone, “I ain’t gotta smile” and I walked off as she continued grumbling. At 7:45, the rope was dropped and DH and I managed not to get trampled by the stampede.
Should I report her? Thanks!