Room Views - What am I doing wrong?


#1

I'm trying to see the different room views and I can't seem to find them. Here's what I'm doing:
On my dashboard, clicked my resort, then hotel room views for POR
I filled in all the info on the side for my date
All I selected was room type Preferred/Murphy Bed
Ground floor
It shows 4 buildings, I click each building, it shows the floor plan and when I click a room nothing comes up. It tells me 0 rooms found.
I know I've done this before, but no matter what I've done I can't get any rooms to look at.
Any help would be appreciated. I know I'm not guaranteed any requests, but I'd just like to familiarize myself with this resort as we have never stayed here before.
Thank you.


#2

Make sure the box that says Touring Plans picks is NOT checked. I just tried and get 6 buildings to show up. Then when I choose a building there are multiple options to choose from in each building. Maybe try again?


#3

I wish there was a way to show you a screen shot. When I select Bldg 27 it does say 6 rooms, but I cannot view them at all. What's the secret to see the view from the rooms?


#4

I am trying to post screen shots from my phone with no internet:

You click on building, then one of the red cells


#5

The bottom photo should have posted first


#6

I see exactly what @PrincipalTinker has posted.


#7

Nope, it doesn't show me anything when I click on the rooms. Here's the screenshot of my computer:

I even scrolled down, there isn't anything there?


#8

No, just click on any one of the rooms on that floorplan. The pink rooms meet your search criteria, but you can look at any of them. That will open a pop-up window with the view from that room, plus other data.


#9

I just tried through internet explorer, which is what you are using and I could not get the popup either. I am using adblocker on internet explorer. I tried it through edge, and it worked just fine. I am no using an adlocker on edge. so its either internet explorer or the ad blocker. I know that doesn't help, but try a different browser.


#10

Try Chrome, that browser works great for me.


#11

Or try Firefox, it works for me.


#12

I am using safari on my phone


#13

Yes I have been having the same problem displaying views from rooms. I thought it was just my computer. I am using explorer as well so I will try chrome as someone suggested. Very strange - it was working fine before.


#14

I guess it was karma, I was trying to look at work & there my only option is Explorer. At home I use Chrome and I'm having success! Thank you for all the responses.