Room request feature not being recognized by hotel

 Hi everyone! The past 2 visits I've made to Disney's Beach Club Villas the CM has told me they never received a request/fax asking for a specific room. I know for a fact that the request was sent from the touring plans site. Have hotels started disregarding room requests by fax? Thanks so much for your help! April

Sorry, you post is not showing completely?

This is so strange… I’ll delete. Sorry :see_no_evil::speak_no_evil::grimacing:

I had this happen once when I was trying to copy text from an email.