I thought, but I could be wrong that if you don’t show up ON TIME to pick it up you can still rent? b/c there are delays in flights etc. Or maybe this is only true w/ Costco reservations?
but ,if you are LATE dropping off they charge you extra.
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I have been told more than once that you have 24hrs from the reserved time to pick up your rental without issue
So if I had a rental reserved starting today at 12pm, I could pick up any time before 12pm tomorrow without issue; any delays beyond that I would need to be in touch with the rental aggency
Yes this.
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This happened to me coming home last week. THEY KNOW THESE THINGS IN ADVANCE! 
I agree that I also always drop off at the same time I picked up if it’s later than I need.
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When I set up my rental, I always have the drop off be on the same hour as pick up. So like this upcoming trip, I pick up 10/22 at 8:00 am, and I set the return time for 10/29 at 8:00 am, even though I’m returning it the night before. That’s just in case my flight does go haywire, and I need the car for longer, they won’t try to charge me for a late return.
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Thanks, I generally do that when booking a Logan parking space. I know there is no way I would be driving at the airport at 4 for a flight that would be loading by 5, but now it is a game of “how much more am I will to pay to return the car later”? Maybe I’ll just do that and let my friend meet me later at the gate if it gets delayed early enough.
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oh wow, this is much more generous than I was aware 
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75 days. It is closed for 75 days. I pointed out to my husband last night that I should have known it was closed since the planes haven’t been going right over my house. It seems like this is going till mid- November, and then another 75 days. I don’t know if they announced the 2nd start date.
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I am coming home from Florida next week at 11pm (against my better judgement). If they even breathe a weather change option I’m taking it.
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Yeah, we are scheduled to land at 8:30pm. I have been watching the daily delays. I expect at least 90 minutes.
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I will run those numbers and keep this in mind for the future- thanks!
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It should be the same price, provided you’re not adding any time that would cause you into another “partial day”. They charge in 24 hour chunks, so starting at 10:00 am, it costs the same returning it at 7:00 pm in two nights or 10:00 am in 3 days. But if you try to return it at 12:00 pm in 3 days, you’ll get charged for an extra full day
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You said this part so much better than I explained it 
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You are right ! I just checked and the compact SUV is $324 and the compact is $362.
I will keep looking for those dates/times and see if I can get close to my current booking.
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That should be the case, but a word of caution- I usually book with National, but they didn’t have any availability for some dates we needed last summer, so we went with an Enterprise option instead. I had booked a specific class of vehicle, not just the cheapest “dealer’s choice” type of rental. We picked it up 2 hours later than I had originally booked it for, and they had given away my SUV! I was told they only hold it for about a half-hour after your scheduled pickup time. We ended up with a cruddy little compact, which got a flat not 30 miles down the highway from us, and which we exchanged for another cruddy little compact that eventually got us where we needed to be. I don’t know if this particular location was just awful and full of it, but I will NOT rent with Enterprise again.
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That’s not at all reasonable! I hate that that happened to you!
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The good thing at least was that it was just for a quick trip, so we didn’t have a lot of luggage and could still all fit!
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OK so now for my saga
When I rented my vehicle from Hertz on 9/17, I noticed the check-engine light was on just after I pulled through the gate at the rental area exit. I pulled off to the side and walked back to the little hut to tell the attendant who (very unhelpfully) told me to take it back around to the return.
I went back around to the return (finding my own illegal way there because the attendant was so unhelpful) and there was an attendant there who would not help me. I guess his only role was to park the returns 
I eventually got a Hertz employee flagged down and told her the issue. She said, “OK you’re all set just go back over there and get a new car” Also not helpful, just waved in the general direction I should go.
After about 10 minutes I found another employee who seemed to know nothing about why I was there but after a phone call figured out what to do. She walked me out to a new row of vehicles and said to go ahead and pick one and then go back in with the key to her to re-do the rental.
The first three smelled like ashtrays. The one I settled on didn’t smell great but was the only one left in the area and since it didn’t smell too awful I took it. I went back in and redid the whole rental thing.
This all took me an additional 45 minutes.
And because of that I did not do a walk-around video and photos of my new rental. Please learn from my error. 
)
We drove the car a whopping 73 miles. Most of that being from and back to MCO. We returned the car on 7/22, and the attendant checked us in and said we were “all set”.
As I was waiting at the gate to board, I got an email alert. An email from Hertz came in to say they found damage and were initiating a claim against us. The photo was of a scratch on the rear quarterpanel that was completely superficial and which I would chalk up to “normal wear and tear”. But I didn’t have any photos to counter the claim, so I completed the form there - in which I said it was patently false that we caused any damage to the vehicle - and awaited their response.
I finally got an email on Friday with a claim number and a request to provide a slew of information to this third party website including photos of my license, my insurance information, and (you guessed it!) credit card information “to expedite resolution of my claim”
I called them today to say we are disputing this, and was given the name and phone number of the adjuster in charge of my claim. I called that number and the voicemail provided her email address with a note that email will be handled more quickly than phone calls.
I emailed to say that I am disputing the claim. I have seen no documentation to prove that the scratch was not there when I rented it, that I did not cause damage in 73 miles over 6 days, and that the attendant who checked the vehicle in said I was “all set” and made no mention of damage at that time. I said that I would not be providing any information to them but would contact my insurer who would in turn contact them.
Within an hour I had an email back saying they reviewed the information and are dropping the claim and I would not be billed.
Which all feels quite shady to me, as a phish almost to get money from unsuspecting people who might just provide them with payment and not push back
Needless to say, between the initial poor service and then that? We will never rent from Hertz again. And I wouldn’t recommend that you do either.
And also, always do a walkaround video and photos with timestamp even if things took way longer than they ever should have 
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Ugh this sucks and definitely feels like an attempt to get less savvy folks to just pay up!
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And now I hate that you had this experience too. It definitely sounds very shady!!
After keeping tabs on this thread, I thought that maybe I should be more active in checking for cheaper rates when we rent, but I’m thinking I’ll keep sticking with National! I get a discount through work, the cars I’ve gotten have all been very low mileage and clean, and they haven’t given me any hassle thus far. 
it stays that way!!
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With airline delays how is that a thing?
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