Overlapping Reservation Issue

I recently moved my trip because of the current situation due to Coronavirus. I went to try and book my overlapping campsite reservation. It would not allow me to book and told me I needed to call to book. Also, I had an overlapping reservation booked for another trip in August and it looks like that reservation was cancelled and refunded to me without any notice from Disney. Does anybody know the status of the overlapping reservation system? Could I be hitting a wall because I am trying to put the same MDE people on the overlapping reservation? Do I need to create a dummy MDE account to be able to get the 74 day window? I have my immediate family on MDE and I am planning form my in-laws. Would this dummy account need to be friends with everyone?

Is anyone else seeing this as well?