Our upcoming stay at the AKL in May will be our first time at the resort. We’ve always used online check-in in the past. I was thinking of not doing that this time so we could get the full story on the resort as part of the in-person resort check-in. Does anyone have any feelings about the benefits of waiting to check in in person rather than online, particularly for a resort you’ve not stayed at before? Thanks for any replies!
I did online check in at AKL and it was probably a mistake. I really could have used help navigating the building and I would have liked some general information about the resort and activities. On day 2, I ended up waiting in line to speak with the concierge about some of these things but it would have been nice to get the info at check in. I guess I could have done this on day 1 and still used online check in but I didn’t anticipate having any issues as I’m fairly confident (apparently overconfident) in my abilities as a hotel guest : )
Nothing says that you cannot go to the front desk when you arrive. Even if you get a text with your room number, you can go to the front desk.
I agree with @lizzieanne771, just go to the front desk. We have to anyway because we have to pick up our MBs, but there’s never anyone there. Probably because everyone checks in online!
Yes, both ways make sense. We aren’t planning to go to any park immediately. We should arrive at the resort around 1:00 PM, and we aren’t planning to go to the AK until our ADR at Rainforest Cafe at 6:00 PM. We’re just going to relax and explore the resort. We will definitely go to the front desk even if we do online check-in. I was planning to use the TP room fax request either way. It may be the old “six of one, half dozen of the other” kind of thing.