A while back I did promise to try and find out who we can contact about this with Disney. So after some searches on the WDC management structure Iāve come up with some people whose remit could be said to include this system, to some degree in any case. Iāve included some blurb from the official Disney site as to their remit, so everyone can decide who to contact.
Starting at the top (and apologies for the mixed formatting):
ROBERT IGER
CEO of Disney
Robert.A.Iger@Disney.com
JOSH DāAMARO
CHAIRMAN, DISNEY EXPERIENCES, THE WALT DISNEY COMPANY
Josh.DAmaro@Disney.com
KRISTINA SCHAKE
SENIOR EXECUTIVE VICE PRESIDENT AND CHIEF COMMUNICATIONS OFFICER, THE WALT DISNEY COMPANY
Disney Experiences (Parks worldwide)
Chairman - Josh DāAmaro
Lisa Becket
EXECUTIVE VICE PRESIDENT, GLOBAL MARKETING
oversees the entire team responsible for promoting Disney destinations and experiences, signature vacations, and consumer products around the world.
Gail Evans
EXECUTIVE VICE PRESIDENT, CHIEF DIGITAL AND TECHNOLOGY OFFICER (CDTO)
oversees the strategy, development, and implementation of digital and technology strategies across all of the segmentās businesses around the world.
Alannah Hall-Smith
EXECUTIVE VICE PRESIDENT, COMMUNICATIONS AND PUBLIC AFFAIRS
her team manages a strategic mix of programs and plans that advance the business, enhance reputation, engage key stakeholders, and maintain relevancy with audiences around the world. Her global organization includes corporate communications, public relations, influencer engagement, creative content, social media strategy, executive engagement, employee communications, community relations, government relations, corporate citizenship, communications events, and business-to-business communications.
Jeff Vahle
PRESIDENT, WALT DISNEY WORLD RESORT
Jeff.Vahle@Disney.com
Karen White
General Manager of WDW
Editing for any DVC members. You might want to email
Bill Diercksen, the VP of DVC. William.c.diercksen@disney.com
Actual email addresses are difficult to confirm. In general they take the format
First name.Secondname @ Disney.com
I plan to have one main email, which Iāll tweak depending who itās for. For example I might ask slightly more specific questions of the IT person.
Iāll focus on 3 main questions:
Are they aware of the issue
Do they think itās fair
What do they plan to do about it
Iām hoping by asking direct questions I might get a response from someone rather than a placatory standard reply. Weāll see!