aha, it was you!!
I have not been able to use DVC chat for some time – it is never enabled. Maybe it is just available limited times and I haven’t hit the right moment.
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I got curious, and DVC chat is available right now.
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They answer one question, it exhausts them, they need a break…
Although I told them, repeatedly, how thankful I was for them!
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This has been very helpful to me, in any event, because when I decide to re-juggle my expiring 2019 points between my 2 reservations I will just stalk the site until chat is enabled instead of waiting on the phone.
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Ahhh thank you! I am #1 in queue now!
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Welp… just need to be patient! According to Kierra, “Those points will be automatically returned within 15 business days from the date it was canceled.”
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I ended up waiting over 3 weeks, and every time I did a chat (about three) they kept saying the same. Other people got the points I borrowed during the chat.
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Just be aware they could end the “un-borrowing” policy at any time.
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I’m ok - I haven’t borrowed. I have TOO MANY points right now between my banked 2019 and unused 2020!!!
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And they’re baaaack! So 10 business days, not too bad!
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