Modified number of people in party. I couldn’t get reservations for three so I had one for 4 and one for 5 that I changed to 3. One of them also triggered a change in time of 5 minutes.
And @ryan1, that’s my thought too. This is going to be a mess. $25 for the loss of a sit down meal isn’t going to appease people.
The window of time for the glitch was between ~ 2am EST and 12pm EST. For guests that made reservations during this time, their reservations are going to be cancelled.
Guests that made dining reservations for today and tomorrow at Wald Disney World are going to get a phone call to confirm the cancellation. Guests with reservations starting on Saturday and through the remainder of the 60 bookable days will receive an email alerting them that their reservation is cancelled. The reservation #s should be included in the email. Guests should know by end of the day tomorrow whether their reservation was cancelled or not and allow them to make alternate reservations.
And, of course, neither of my old reservations are available. One of them is T Rex, and I have a Landry’s card, so not the worst news ever.
The other one is Beaches and Cream. Guess I better get a reservation finder going. Just in case.
This sucks!!! I switched three park days around to accommodate. I made at least 10 reservations over a 7 day stay. So far my reservations are still in tact.
Also to note, today around 4 pm CST I got three texts from reservation finder for Via Napoli. Lots of availability for that restaurant specifically. I did modify to a better time so hopefully that one is secure
Yeah I noticed a little while ago that my confirmation numbers didn’t change when I modified them. If they are tracking glitch ADRs by the confirmation #'s (like all confirmation #'s between x&y) it may fly under the radar.
This was just posted on chat by a Liner who called Disney to ask directly if her ADRs obtained during the glitch would be honored -
So I was told that an email was sent out to people who were effected by the glitch. Those who got this email was informed that only reservations for 11/5-11/6 would be canceled at Midnight tonight. If you didn’t receive an email then your ADRS are fine.
I know CMs aren’t always correctly informed but here’s hoping this one is!
So I’ve done ok so far. My Y&Y (landry’s) and my Homecomin’ weren’t changed. My Oga, my Sanaa, my Topolinos (and others) were. Thus far, many thanks to reservation finder, I’ve gotten Oga and Sanaa back. Still waiting on Tops, Kona, GFC.
FWIW my trip is 11/28-12/5
I have a friend who is traveling on Tuesday and this weekend she got every ADR she wanted. People definitely cancel closer to time.