We took the kids on Valentine’s Day.
Sadly it was not a good experience…our server was terrible, food was cold and we waited nearly 90 minutes to get our food. My request to speak to a manager was denied…and instead of pressing the issue we left, because my kids had been sitting for nearly two hours…and we had barely eaten, and our waiter refused to refill our drinks or waters.
Disney Experience made it right.
We did the Frozen dining package a couple years ago, that was AMAZING. Last fall we has sub-par service, but excellent food.
I think if you aren’t ordering drinks, on a dining package, a regular, or ordering TONS of food the service can really be hit or miss. But it’s a gorgeous restaurant! Also, if you are with someone who has mobility issues? You have to be VERY firm with them…or they will stick your person in a wheelchair at the least accessible table EVER. OOPS.
But the food (except Valentine’s day!) is usually excellent! I actually like sitting in the lounge, they have some incredible tacos on the lounge menu. I am not a fan of the friend biscuits, but everyone raves about them. The burger is SO YUMMY. Skip the trip-tip…but you can ask if the chef has a filet hidden somewhere. I can’t eat fish…so thats a bit of a bummer for me.
I would pick Napa Rose over Carthay for the food any day. But the experience at Carthay is just SO COOL. Its a gorgeous place!!!