…Disney needs you!!!
The glitches are unbelievable. I can’t upgrade my tickets to PH for our December trip. Why? Because there are no APRs available for one of the days. Mind you, I have APRs for everyday of our trip. I don’t need an APR. I just want to add Hoppers. But the system won’t let me.
And it won’t let Disney’s own internet support team, either.
The CM I spoke with said this particular glitch was really causing problems this week since there are several days with no remaining APRs. It has caused problems for people upgrading to PH and for people purchasing Genie+.
I have spent 5 hours trying to give Disney my money without success. Currently in a call back queue to talk to yet another ticketing specialist.
If I were this bad at my job I’d be unemployed.