Thank you!
I booked Row 16 so we could all be in the same row. Thanks for your help and sorry to be a PIA!
This is the most leg room seat on the plane! DS sat in it once and said he may not be able to go back to regular seats!
He’s not a small person though.
They do, iirc.
The storage for that seat without a seat in front of it is the seat in front of that missing seat. I promise.
For that plane config, it’s my second choice row! (after the 2 seater row 15’s cuz it’s usually just us 2).
About 3 weeks ago, I booked an October flight (one-way) on SWA for DH and DD early in the AM (8:15) on a Wednesday. I got a great price. I just received an email from SWA telling me that their flight schedule has changed, and they rebooked them on an earlier (6:15 AM) flight. I know schedule changes are common. Here is the catch… They are only allowing rebooking at no additional cost if the new flight they booked them on is at least 3 hours different than the original flight time. Has this always been the policy? I seem to remember in the past that when there is a schedule change, you could rebook any flight free of charge within a very liberal time frame. Am I remembering this incorrectly? They do not want to take the 6:15 AM flight. Just checking here to see if my memory is failing me.
No, that is not how it was with Southwest in the past. I haven’t flown SW in awhile but they used to allow changes with small changes in time. American has offered me changes with just a few minutes time change recently. 3 hours makes a big difference!
I seem to recall some SW changes that were very short where I could modify for free. ![]()
It has been awhile since I had any time changes, though.
Oddly enough I had a change about 12 days ago where the only difference was the flight number - NOT the times, and the email still said I could modify for free if I wanted to.
Could it be the type of ticket purchased? Basic vs choice?
Good point. Maybe? I did book basic.
That’s a very big policy difference than mine!
Did you book Choice?
Nope - always Basic using points.
Ahh, I booked with a credit card. But really, should that matter?
I don’t think so at all.
Maybe the “flight number change” policy is just different than the time change policy?
Seems odd though.
Me no likey! We’ve been able to switch from connecting flights to nonstop flights when they’ve changed our flights before. It used to be that you could rebook within 14 days on any other flight. You could even change days. You could make the change regardless of how much the new flight varied from the old flight.
That is what I remember as well. Kinda not happy about this situation. ![]()
An update…
I called SWA. The rep I spoke with was completely unaware of the new wording in this email regarding the “significant change”. She suggested that I go ahead and click the link in the email to rebook the flight and see what happens. I selected a later flight (which was more expensive), and the system allowed me to rebook at no additional cost, just like before. Not sure what the purpose of that new wording is, unless they are gearing up for a policy change? Anyway, at least this time, there was no additional charge for the switch. Sorry for any confusion!
Crazy! Southwest is just all over the place now.
Glad to hear it worked out!
The changes at Southwest are so confusing! Seat selection is another ambiguous benefit. Depending on if you are a member of Rapids Rewards or have a Rapids Reward credit card the benefits differ.
I got the same email from Southwest saying that I can only rebook if it had been more than three hours of delay. I went ahead and rebooked anyways despite the fact that my flight was only going to be one hour later.


