As of August 1, you have to be at the resort at the time of delivery to receive alcohol. These are troubling times. I wonder what they do when you’re not there - return the whole delivery or just the booze?
This also references $6 to store groceries… we have never been charged even after they instituted the fee (and I thought that only applies when they physically deliver to your room vs. you bringing everything up yourself).
I was charged this fee for both my grocery deliveries in June at BCV and AKL.
I think this means that bell services drinks the booze if you aren’t there
So you’re saying I need to order just sloe gin and Milwaukee’s Best Ice so there’s no threat of anyone else wanting to steal it? Mission accepted.
If the employee at bell services is between 18-25 years old, your booze, no matter how cheap, are not safe
I used to drink just about anything lol
Did they deliver it to your room? Or just hold it? I have always been charged just for delivery in the past.
It is interesting that the article stated that they did this in 2022 but I know that my entire Instacart delivery was sent back in 2019 because it contained alcohol and I was not there. (I had planned to meet them but they were 45 minutes early.)
I had always thought that it was only Garden Grocer who somehow pre-screened alcohol orders that was the only one that was able to drop alcohol with bell services.
I feel like this was a policy they used to have on alcohol. That was one thing that made Garden Grocer more attractive, GG verified your ID and so you didn’t have to be there for delivery, unlike other services.
Sorry about that 2019 incident…
So far Garden Grocer website hasn’t changed to mention, just saying alcohol is delivered at room temp to save fridge space. Also there is a promotion for a free bottle of wine with a $200 order so glad I checked
I ordered wine and champagne from Walmart twice and it was delivered to BS with no issue in Sept 21 and December 22. Seems super inconsistent.
We used Garden Grocer with booze delivery in May 2021 and November 2022 and yes they have you send your drivers license before. Switched it up in January 2022 to Orlando Grocery Delivery and they are able to drivers license verify as well.
They held it and later delivered it to our room but I think the charge was for accepting / holding it.
But then do YOU want to drink it?
Maybe don’t answer. I might not want to know.
The charge is actually for delivery! I have been told this by bellservice at a few different resorts - pick it up for free , or pay $6 and they will deliver it to you.
When it is just me or me and DD for a short stay, we always pick it up and have never been charged. If we need a cart we have them deliver it and have always beem charged.
This is my experience too. I have always brought our stuff up to our room myself to avoid the charge, but mostly to avoid them coming up when when we were getting kids showered etc and having a stranger stand there while I unload our stuff.
Twice bell services loaded my groceries (read: mountain of hard seltzers) on a cart and let me take it up to my room and I just brought the cart back down… One time though the CM got kind of salty when I said I would just take them up myself (disappointed she wouldn’t get a tip?), said they were out of carts, and had me go track down a cart myself. (It was very strange, she was like “I don’t know where any are” and then kind of stormed away into the back… I had to ask another front desk CM where a cart might be. Like, how were you going to get my stuff to the room then?) Note to others: valet parking attendants have extra carts outside, and one of the valet CMs got a cart for me.
Oh, you’re right. We just happened to have both orders delivered so don’t have experience meeting them at a Disney resort.
How long ago was this? I was told by a CM that they wouldn’t allow me to take my own cart (presumably for liability purposes – causing damage to the walls or doors, etc.)
Yes I took a cart once and the poor kid that had lost control of it came running after me having an absolute heart attack that a guest would be seen with their own cart